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Tama Co. Emergency Management responds to concerns about telephone, other scams

January 28, 2013
From: Ryan Currens - Director, Tama County emergency Management , Toledo Chronicle, Tama News-Herald

In response to recent questions the Tama County 911 Services Department offers the following reminders, hints and information:

Telephone Safety Tips

Use your first initial and last name in the phone book.

When not at home, use an answering machine. Have it answer that you cannot come to the phone, not that you are not at home.

Turn the ringer down so it cannot be heard from the outside.

In cases of emergency, dial 911.

Don't give any personal information out if called about surveys, contests, subscription drives, purchases or deliveries until the source of the call has been verified. Ask for a number they can be called back at and confirm with what is listed in telephone book.

Never give your name, address, or phone number to someone you don't know.

Never give any information to "wrong number" callers, ask for the number they are trying to dial.

Always give the impression you are not alone.

If they ask for someone who is not there, say they can't come to the phone and ask for a name and number.

When you first realize the caller is obscene or harassing, hang up immediately. Do not listen to them or show any type of emotional response. Report continuing incidents to the telephone company and Sheriff's Office / local Police.

A blast from a whistle should not be used to discourage obscene or harassing phone calls.

If all else fails, change your phone number and have it unlisted.

Telephone Harassment

Repetitive hang-ups, anonymous obscene phone calls and threatening e-mail messages are all examples of harassment, the most common of which is telephone harassment.

Individuals who receive harassing, annoying or threatening telephone calls are encouraged to contact the Sheriff's Office / local Police for assistance.

One recommendation:

Maintain a telephone log that documents the dates and times of calls. This will be helpful in determining what measures the police may pursue.

Harassment is a crime, punishable by a fine and/or time in jail.


Being scammed is just a phone call away - a phone call to area code 809. This popular scam could cost you more than $100 for a few minutes of your time.

The scam plays something like this: You receive an e-mail message, a message on your answering machine or on your pager urging you to immediately call an 809 area code. The message may tell you to call to avoid the cancellation of your e-mail account, to get information on a relative in danger or to claim a prize. If you call from the United States, you may be charged as much as $25 per minute.

What lies on the other end of the receiver varies from a person speaking broken English to a long recorded message, both aimed at keeping you on the phone as long as possible. The 809 area code is located in the Bahamas and can be used as a "pay-per-call" number similar to a 900 number. But unlike 900 numbers in the United States, 809 area codes do not have to conform to laws set up to avoid scams like this one.

U.S. regulations require that you be warned of charges and rates involved and that the company provide a time period during which you may hang up without being charged. In addition, many U.S. phones have 900-number blocking, but this is not available for the 809 area code.

The chances of getting the charges dropped are slim, according to the Internet Scambusters. In a message sent out over the Internet October 23, Scambusters warns that both your local phone company and your long distance carrier may say they were simply providing the billing for the foreign company. The foreign company can argue it has done nothing wrong and you may still be stuck with the bill because you made the call. The easiest way to avoid this hassle is not to return any calls with the 809 area code until you have investigated further.

Please contact Tama County 911 Services with any questions at: (641) 484 6261 or at



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